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Pearls Share
Finished Jewelry
  Pearl Jewelry Sets
  Pearl Earrings
  Unique Pearl Necklace
  Round Pearl Necklaces
  Pearl Pendants
  Pearl Bracelets
  Pearl Brooches
  Bridal Jewelry
  Versatile Jewelry
  Pearl Rings
  Pearl in Oysters
  Sterling Silver Set
  Sterling Silver Earrings
  Sterling Silver Pendants
  925S/14KG Chains
  Diamond Jewelry
  Steals and Deals*
Unfinished Jewelry
  925S/14KG Pearl Clasps
  Loose Individual Pearls
  Findings and Accessories
  Strands Rice Pearls
  Strands Round Pearls
  Strands Baroque Pearls
  Strands Button Pearls
  Strands Potato Pearls
  Strands Peanut Pearls
  Strands Keshi Pearls
  Strands Coin Pearls
  Strands Stick Pearls
  Strands Jade Beads
  Strands Coral Beads
  Strands Agate Beads
  Strands Mother of Pearls
  Strands Opal Beads
Tahitian Jewelry
  Tahitian Pearl Necklace
  Tahitian Earrings
jade pearl jewelry set
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Pearl Resources
   Return Policy

90 Day Unconditional Return Policy 

Cathay Gems is firm in our belief that the pearl jewelry pieces we carry in our stores are absolutely the best value in their quality. We can say this with confidence because we operate our own pearl jewelry-manufacturing unit, which means that every aspect in the creation of our products is under our total control. Our in-house jewelers and jewelry designers are among the best in the trade. Be assured that their creative input on our products is nothing other than superb. Most of all, the standards of quality we impose throughout every aspect of our business is of the highest possible. The pearl jewelry pieces that Cathay Gems sells are a testament to how serious we take our enterprise.
It is our sincere wish to produce nothing but high-quality jewelry using high-grade pearls. Pearls have always been a symbol of wealth and elegance. In ancient times, only members of royalty and the noble were allowed to wear pearls. Commoners had no way of having pearl jewelry made for them unless they truly had the means to afford it. This is because cultured pearls were unheard of back then and high-grade freshwater pearls were hard to come by. Just as it was back then, today it can take many, many years to have enough pearls to make an opera-length pearl necklace.
Time, however, has allowed for the sophistication of technology surrounding the culturing of pearls. In turn, this has allowed pearl jewelry to become more widely available through mass production. Mass production, unfortunately, has become synonymous with average quality.
Average quality is certainly not what our pearl jewelry pieces represent. Compare them with the products of our competitors and you will surely see that the pearl pieces we sell are among the best in the market.  We believe that every woman in the world deserves a beautifully made piece of pearl jewelry, and among the most breathtaking sights in today’s world is of a woman carrying herself with self-confidence and elegance, adorned with luminous pearls.
We at Cathay Gems take our business seriously. We always ensure that our products are beautiful, flawless, and truly without defects. There is nothing more that we want other than to have our customers pleased with the products they buy from us and with the service that we render them.
However, we do understand that there are circumstances that are simply beyond our control. Perhaps during the shipment from our office, the pearls were jostled, resulting in scratches on their luminous surface. Perhaps the string holding them together has weakened or snapped. Or perhaps just prior to or after receiving them, you have a change of heart about your order, or found the items too long/short, not the right color/size/grade. Such things aren't everyday occurrences, but they can happen, and while out of our control we still want to do our best to make every order work for you. So if for any reason something happens here's what we can offer to you:
For every piece of pearl jewelry that you buy from us, we offer you a 90-day guarantee. This 90-day guarantee will allow you to return the pearl jewelry piece that you bought from us, and in turn, we shall completely refund your money for the items that you purchased minus any shipment costs.
How does this 90-day guarantee work? Here are the specifics:
1.      If upon receiving your purchase through delivery you have noticed a defect in the product, or if you have decided that the color, size and length of the pearl jewelry does not suit you, send us an email at within seven business days after receipt of the product. In this email, just tell us that you are returning your purchase to us and ask for an authorization for the said return. Our customer service staff shall be happy to respond to your email at the soonest time possible.
2.      After you have received the authorization to return the item from us, ship the item back to us in its original packaging, without any wear or tear. You have 90 days from the day you have bought the item from us to complete the return. Please include with your return a copy of the invoice given with your purchase as well as specific instructions on whether you want to return these items for a refund or as a credit towards replacement items.
3.      Once we've received your returned items we will begin processing them right away. You can expect notice from us either of a refund or of an exchange being shipped within five business days of our receipt of your returns. Please note that it can take anywhere from to up to ten days for a refund to post to your credit card or bank statement after we issue it to you. We will refund you the amount of the item minus any shipment costs associated with the purchase. The original and return-shipping fees are non-refundable. All full refunds for shipped orders will have the cost of shipment deducted from them when refunded. If you have received a free shipping offer or complimentary upgrade and you return the entire purchase and/ or your returns drop your total purchase below the minimum amount required for free shipping, then a shipping fee corresponding to the service you received will be deducted from your credit. However there will be no restocking fees involved for all standard in-stock items.

4.      During processing your items will be inspected to make sure they are undamaged and have no moderate to strong scents/odors on them. If damage is found on your returned item(s) that did not occur during initial shipping of the items to you or they have a moderate to strong scent or odor of any kind then the item will be ineligible for return. To qualify as being damaged during shipping we require notification of the damage within five business days of the confirmed delivery of your item(s) including a description of the damage and a photograph of the damage. If your order was sent via a shipping method that does not contain insurance then your item will be ineligible to be returned for damage during initial shipping. In shipping items back to us it is the customer's responsibility to package the item securely and if they wish to insure the package on the way back to us. We cannot refund items that were damaged in transit back to our offices or if the package becomes lost in transit to our offices. We will however, repair any damaged items sent to us in accordance with our six month warranty.

Please keep in mind although we process your refund right away, however, the time until you see the refund on your credit card statement will depend on the processing time of your bank. In the case of international transactions, it would involve two banks so please allow extra time for that.

6.   For orders paid for via credit card refunds may only be issued to the original card used to purchase the order. If this card is no longer valid then refunds may only be issued via a business check mailed to your address. Orders paid for via Paypal or Google checkout are not subject to these limitations.

7.    For those items designed and made according to your specifications as a custom order, there will be a restocking fee of 15% on pearl jewelry pieces that we do not carry in our store, because we will not be able to resell them. But we do not really want to charge our clients with the restocking fee. Therefore, for custom-made pearl jewelry pieces, we offer a warranty that is valid for 6 (six) months for any repairs or changes to these pieces.
We at Cathay Gems assure our clients that we have nothing but the best in our store, at a mere fraction of the price of pearl jewelry pieces sold by our competitors. But most of all, we want our clients to be truly satisfied with the quality of our products.

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Unlimited Shipment
Unlimited Shipment! No
Matter How Many Items!


Volume Discount - On Line Orders Only - Instantly Applied:

Purchase Same item for a Quantity over 4      You Get 1% Discount

Purchase Same item for a Quantity over 10     You Get 3% Discount

Purchase Same item for a Quantity over 16     You Get 5% Discount

Purchase Same item for a Quantity over 20     You Get 7% Discount

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Online Payments, an online pearl jewelry manufacturer, guarantees you the lowest prices for freshwater pearls, pearl necklaces, and pearl Jewelry.If you were to find lower priced products with equal quality in other stores, we will match the prices with 10% off.

Freshwater Pearls

All freshwater pearls come directly from our freshwater pearl farms. CathayGems specializes in farming, drilling, coloring pearls, and stringing pearls. We can dye pearls in any color you want, have pearls drilled in any sized holes and any direction from side drilled, top drilled, half drilled or undrilled.

Pearl jewelry

Besides thousands of pearl jewelry products you can order directly online from our store, because we have our own in-house pearl factory, we can also custom make the type of pearl jewelry in any style or design you want, with 6-month free warrranty.

Pearl necklaces

Pearl necklaces are our speciality. Not only do we have the highest quality round pearl necklaces available for the most unbelievable prices, our unique pearl necklaces are perfect for both formal and casual wear. They come in various colors such as white, pink, peach, chocolate, and black, set in 14k gold or 925 sterling silver, perfect for bridesmaids and young girls as gifts, or amazing accessory for your own outfit.

Specific Pearl Jewelry Types

Pearl Jewelry Set | Unique Pearl Necklaces | Round Pearl Necklaces | Bridal Jewelry | Pearl Bracelet | Pearl Pendants | Pearl Rings | Pearl Earring | Versatile Jewelry | Loose Individual Pearls | Sterling Silver Set | Sterling Silver Earrings | Sterling Silver Pendants | 925 Sterling Silver/ 14K Gold Chain | Steals and Deals*

Loose Pearls and Unfinished Temporary Strands to Make Jewelry

Nugget Pearl | Button Pearl | Coin Pearl | Keshi Pearl | Top Drilled or Peanut Pearl | Potato Pearl | Rice or Oval Pearl | Round Pearl Strings | Agate Beads | Jade Beads | Mother of Pearl Strands | Coral Beads | Tigers Eye Beads | 925S/14KG Pearl Clasps | Loose Individual Pearls | Pearl Findings and Accessories

Tahitian Jewelry Types

Loose Tahitian Pearls | Tahitian Pearl Necklace | Tahitian Earrings | Tahitian Matching Set


CathayGems is the registered trademark of C. D. Plus Inc., California, U.S.A. ©Copyright 2006-2015. All Rights reserved.